Horizontal green lines at the bottom of my screen

[Charlottealipa_]

Good Day! There are green lines at the bottom of my laptop screen. When I take a screenshot the line doesn't appear. I've updated my windows and my graphics driver and I've checked it on the BIOS and it still shows. Last 2 months it has only one line but today there are two lines. Anyone who knows how to fix this one please help me. I badly need to fix this one. Thank you! 

[Nal_NR]

Hi @Charlottealipa_,

 Welcome to the HP Support Community. 

I'd like to help!

This could be a display issue or/Hardware issue

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

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