Horizontal lines, flickering and artifacting of display (HP Spectre x360 13-aw0118tu)

[skapa291]

I am experiencing issues with the display as stated in the title. It occurs randomly, starting off as flickering in the brightness of the screen and devolving into horizontal lines appearing and artifacts that make it impossible to see. The screen is not frozen and I can use the OS normally. The flickering continues even while in BIOS. Additionally, the touchscreen appears to be working normally and there are no dead pixels. I updated all the display drivers after this started occurring, but this did not change anything. I have noticed this occurs when the computer heats up although it persists sometimes even when it has cooled a bit. Restarting does not have any effect. If anyone has any information on what is wrong and how to fix it, please let me know. 

[Nal_NR]

Hi @skapa291,

Welcome to the HP Support Community. 

I'd like to help!

I understand that this is a Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair as per the warranty so the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!