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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Horizontal lines on the bottom and top of my screen.

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04-08-2020 12:49 AM
I have a HP laptop, but I couldn't include the serial number so I'll tell you what components what i have in my laptop first, I have an intel i5 6200U CPU, 8 GB DDR3 ram, a toshiba mq01abd100 ( I dont know what this is ), an intel dual band wireless ac 3165 wifi and I have 2 GPUs, an intel hd graphics 520 and an nvidia 940M which isnt in use right now, I got these from task manager.
So, my problem is that I have horizontal lines on the bottom and top of my screen, the ones on the bottom are dark and make things which is underneath it distorted, like my task bar. I didn't care about those much because I thought they would go away but they kept expanding until they covered about an inch of my screen. I decided to post this thread because I noticed that a white horizontal line appeared on the top of my screen which is very annoying because it blends in with almost every website and when I watch a youtube video or go fullscreen it'll be there, it's very annoying, how do i fix this?
04-13-2020 01:32 PM
@miqi222 Welcome to HP Community!
Please provide the product number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
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