How can I connect two monitors to HP Spectre

[brandongeorge87]

First off I realize this has been asked several times but I cannot seem to find an option for my specific setup.

I'm trying to add a second external monitor (two monitors plus the laptop).  I'm running Windows 11 and I have an HP Spectre x360 Convertible 14-ea1xxx.  The two monitors are Samsung LU28R550UQNXZA.  My laptop has few ports, 2 USB-C and 1 USB-A.  The monitors both have 2 HDMI and 1 Displayport.

I've had one of these monitors for a while now and have zero issue using Displayport to USB-C.  Now with the second monitor, I tried using a cheap dock that has 2 USB-A and 2 USB-C into one of the USB-C ports on the laptop but only get a message saying "Display connection might be limited" and the laptop will not recognize the monitors though that dock.  If I connect both monitors to each of the USB-C ports directly, the setup works perfectly, but then I cannot charge the laptop which is definitely going to be an issue.  I'm also trying to avoid using the 1 USB-A port as that's reserved for my external hard drive.

Any help or recommendations would be greatly appreciated.  Thank you in advance.

[Irfan_06]

Hi @brandongeorge87,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[brandongeorge87 · Accepted solution]

I was able to fix this issue by purchasing a different dock.  I ended swapping from Displayport to USB-C to HDMI and purchased a dock that has two HDMI in ports and connects to the laptop via USB-C.  Here's a link to what I purchased to make this work.

https://www.amazon.com/dp/B06XPVGQKY?ref=ppx_yo2ov_dt_b_product_details&th=1

[Irfan_06]

Hi @brandongeorge87,

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support