• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP EliteBook 830 G7 Notebook PC (8PV73AV)
Microsoft Windows 10 (64-bit)

I have a 4K @ 60 Hz external monitor. How can I get 4k @ 60 Hz while my Elitebook 830 G7 Notebook only comes with a HDMI 1.4 port and even connecting through USB-C still gets me 4k30 Hz maximum. 

3 REPLIES 3
HP Recommended

@Pooyah 

 

How do you connect your monitor using USB-C port ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Yes. I use the USB-C port without a dock. 

HP Recommended

My monitor has USB-C input. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.