How can i find if my Pavilion 15-eg0xxx (S/N **bleep**) supports external monitor ?

[LMann73]

I have 2 external monitors with displayport cords that I want to connect using a USB-C dock. My Pavilion is not detecting them. How can i find if my computer supports external monitors?

[banhien]

@LMann73 

What is your Pavilion 15-eg0xxx  machine ? For example

           HP Pavilion Laptop 15-eg0105TX

Your machine should have same ports as the above machine which shows it has one good SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port which support PD and Alt mode. You can use this port to charge your machine or connect it to an external monitor using USB-C monitor OR USB-C to DP adapter.

It is a good candidate for an HP USB-C G5 dock (5TW10AA)

Regards.

[LMann73]

Thank you for your response. I am using a Kensington UH1450P USB-C Mobile Dock. However, my laptop is not detecting the external monitors. I'm not sure what I'm not doing correct

[LMann73]

It's a  HP Pavilion Laptop 15-eg0xxx

[banhien]

@LMann73 

I don't know Kensington UH1450P USB-C dock therefore I can not comment on it. I tested HP USB-C G5 dock before. I'm using it for a different machine now.

Pavilion 15-eg0xxx is NOT a right model/product.  Please use the following way to find out:

                 How to Find Your HP Laptop Model Number

Regards.

Regards.

[LMann73]

This is what it says my computer is and I've attached a picture of the HP System Info also:

Product name: HP Pavilion Laptop 15-eg0xxx
Product number : 1M1F7UA#ABA
Serial Number: 5CD2070R96

[LMann73]

I was able to find this info also: HP Pavilion Laptop 15-eg0050wm (1M1F7UA) 

Does that help?