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HP Recommended
HP EliteBook 830 G8 Notebook PC IDS Base Model

Please help me how to fix my laptop with this black screen. No broken glass screen but it is damage internal

 

1 REPLY 1
HP Recommended

Hi,

You could take to your local PC repair shop and I am sure they could replace it.

That series comes with different kinds of screens. Do you have the touch model?

On page 22 of service manual you can see the various panels and part numbers

http://h10032.www1.hp.com/ctg/Manual/c06980362.pdf

You can use the part number to find a compatible screen

Basically you need a (30 pin) slim 13.3" panel 

starting on page 62 of service manual you can see the steps to replace the panel

 

Hope it helps,

David

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