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CluelessCat
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How do I connect an external monitor to my Spectre 360. The monitor is a HP 22cwa

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HP Spectre x360 Convertible 13-ap0xxx
Microsoft Windows 10 (64-bit)

I have a Spectre 360 Convertible.  I need an external monitor so I can work on two programs at the same time.  I got a HP 22cwa monitor and a hub with an HDMI connector for the monitor and a USB connector for the computer, but I cannot get anything but all I get on the monitor is a black screen.  Do I need another special connector, or application?  It works fine with my Microsoft Sirface Pro, but not with ther HP Spectre.

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praveenbv
HP Support Agent
HP Support Agent
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@CluelessCat,Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps that should fix the issue.

 

  1. Update the HP Notebook System BIOS Update (Intel Processors)
  2. Intel® Driver & Support Assistant  the Intel High-Definition (HD) Graphics, drivers 
  3. Windows Update.  

              Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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praveenbv
HP Support Agent
HP Support Agent
6,900 6,898 299 365
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Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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