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- HP Community
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- How do I connect an external monitor to my Spectre 360. The ...

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01-13-2021 09:58 PM
I have a Spectre 360 Convertible. I need an external monitor so I can work on two programs at the same time. I got a HP 22cwa monitor and a hub with an HDMI connector for the monitor and a USB connector for the computer, but I cannot get anything but all I get on the monitor is a black screen. Do I need another special connector, or application? It works fine with my Microsoft Sirface Pro, but not with ther HP Spectre.
01-20-2021 07:18 PM - edited 01-20-2021 07:19 PM
@CluelessCat,Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps that should fix the issue.
- Update the HP Notebook System BIOS Update (Intel Processors)
- Intel® Driver & Support Assistant the Intel High-Definition (HD) Graphics, drivers
- Windows Update.
Hope this helps! Keep me posted.
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01-21-2021 12:45 PM
Greetings!
This message is from the HP Support team,
Just needed to know if all your queries were resolved?
If not, I could help you get there.
If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.
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