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‎10-31-2023 02:23 PM

HP Recommended
Product: HP 17 Laptop PC 17-cp3000 (799U8AV)

I just purchased an HP 17 (HP laptop 17-cp3035cl) laptop and I'm going nuts trying to connect it to a pair of hdmi monitors. I tried a USB-C hub, which didn't work because the USB-C port apparently doesn't support DP Alt mode. Forgetting the hub, I can attach one monitor to the hdmi port on the laptop. How do I connect the second monitor? 

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1 person had the same question
1 REPLY 1

‎10-31-2023 07:56 PM

HP Recommended

@Bobki 

 

The specs of your machine is

 

             https://support.hp.com/in-en/document/c07006560

 

Its USB-C port is hopeless which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards.

.

BH
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