-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- How do I download "HP Pen Control" onto my Laptop

Create an account on the HP Community to personalize your profile and ask a question
07-31-2017 03:31 PM
I have recently brought the HP Pen (Product No: 1MR94AA) and are trying to connect it to my HP Envy x360 15-aq103na,
I am unable to connect the pen to my laptop a simple click does not work, I have checked for compatability here and it states that they are compatible. I have also changed the battery in the pen and it still doesn't work.
Here it suggests that you need "HP Pen Control" for using the pen, I cannot find anywhere to download this software,
Please could someone provide a link to this software so that I can install it, else provide a solution to my issue since this is very frustrating knowing that it should work but it doesn't,
Thanks
Kate
07-31-2017 04:29 PM
Hi,
Did you check the following list before buying the stylus ?
https://support.hp.com/au-en/document/c05166879
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-05-2017 12:44 PM
It is not on that list but 90% of them are not on there, if you look here
http://store.hp.com/UKStore/Merch/Product.aspx?id=1MR94AA&opt=UUF&sel=ACC
that is the link to purchase the pen and in compatability my laptop is listed.
I wouldn't have brought it if it didn't say my laptop was compatable on the pen's own purchasing page
Thanks
Kate
09-24-2017 08:09 PM - edited 09-24-2017 08:15 PM
Same problem here.
Found the software in this link and it solved my problem (no need to pair it):
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.html
Keep in mind that for the buttons to work you need to press them while pressing the screen.
Hope it helps!
12-03-2017 01:29 AM
@ricardodiaz wrote:Same problem here.
Found the software in this link and it solved my problem (no need to pair it):
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.html
Keep in mind that for the buttons to work you need to press them while pressing the screen.
Hope it helps!
How did you find the HP Pen Control Software? When I search the download section, nothing comes up.
Thanks,
Shane.
12-04-2017 03:48 PM
The software works fine for me.
have you been able to configure the pen so that atleast one of the buttons starts working as if it was a button on a microsoft pen?
I want to configure one of the buttons so that it opens the screen sketch for me automatically.
12-04-2017 05:44 PM
those buttons are not very helpful though are they?
I mean they pretty much don't give you any functionality that you really need with a pen.
There is also some functionality that comes with Samsung laptops, the air commands. Those are pretty good too, but i dont know how to download that app either.