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Notslaj
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Message 1 of 2
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Flag Post

How do I find the part number for the digitizer/LCD screen

‎09-26-2020 09:17 AM

HP Recommended
Product: HP Envy notebook
Operating System: Microsoft Windows 10 (64-bit)

My screen is cracked to where my touchscreen no longer works. I had to disable it in order to continue using my laptop. I am trying to get it fixed but I cannot locate the part number. The product number is W2K92UA#ABA.

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1 REPLY 1
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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎09-29-2020 09:06 AM

HP Recommended

@Notslaj

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

And, also you have to go for complete display assembly not only digitizer. Click here: http://h10032.www1.hp.com/ctg/Manual/c05282360

to know more about parts and part numbers (refer to Component replacement procedures 51)


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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