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- How do I switch from PIN to PW option from login screen?

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02-28-2023 11:04 AM
How do I switch from PIN to PW option from login screen? I can't login suddenly this morning as the letters show no response but numbers are fine. I did the keyboard test, everything runs ok. I read from another thread it's because the login option is set to PIN rather than Password. I never pay attention/ notice as it was working fine all these time until today. Can someone advise how I can switch this option back to Password so I can login from the lock screen? Thanks
03-04-2023 08:21 PM
Hi @fishc927
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please share the details listed below:
- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee