• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-07-2021 04:39 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi

I just found out that my laptop uses the Intel GPU instead of the Nvidia. 

I have tried google'ing it and follwing the steps - updating drivers, setting the preferred GPU to the Nvidia in the Nvidia control panel. But when i look at which one is in use, its the Intel..
I have seen that it can be changed in BIOS - advanced setting but i cannot access it. Ive tried multiple way to get to the advanced settings but no mather what i try i just get the "regular" BIOS.

 

Please help me solve this. 
PS. Why is this necessary for us to fix? I bought a standard laptop with builtin Nividia - i didnt know i bougt a "nearly ready" laptop. 

2 REPLIES 2

‎04-08-2021 12:30 AM

HP Recommended

@TeiturN 

 

Please use the following Guide

          https://support.hp.com/au-en/document/c03519217

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-08-2021 01:44 PM

HP Recommended

Thanks for your reply.

 
Having tried that, if i go to settings .... advanced screen/monitor setting is still says it runs on Intel(R) HD Graphics 630 and not Nvidia GeForece GTX 1050. Can i do something to "overrule" the Intel one and run on the Nivdia one all the time?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.