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HP Recommended
HP 14 inch Laptop PC 14-f1000 (2L1B0AV)
Microsoft Windows 11

Hi,

I just bought my first HP 14-fq1030ca. It's was suppose to support many monitor... but I can only make the HDMI works. The USB-C to display port is not detect. The cable is working with another laptop (Dell one).

 

So I'm wondering if there is any limitation cause I need 2 external monitors.

      USB-C port in specification is 1 SuperSpeed USB Type-C® 5Gbps signaling rate

 

Thanks,

 

Caroline

 

 

2 REPLIES 2
HP Recommended

@Karo9951 

 

Its specs

 

        https://support.hp.com/ie-en/document/c07598577

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with/without hub/dock/adapter

 

If you wish to connect 2 external monitors (only), you can use


Monitor 1: HDMI direct cable

Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

               https://www.amazon.com.au/CableCreation-Adapter-Windows-Compatible-2560x1440/dp/B013G4CJM8

 

For more connectivity (including more monitors), please use


                                True Universal Docking Stations

 

Regards.

BH
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HP Recommended

Hi, 

Thanks for your answer. But I don't understand cause no warning in the specification and USB-C and USB-A have same description.

Karo9951_0-1652098124175.png

 

Thanks,

 

Caroline

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