How to connect HP ENVY - 13-aq1001nj to TV

[MoshikAmit]

Hi

I connected my laptop to a Samsung screen.

Is there a way to fold the laptops screen and continue to work?

Thanks

Moshik

[praveen196]

@MoshikAmit Welcome to HP Community!

I understand that you would like to connect the HP ENVY - 13-aq1001nj to TV.

Do not worry. I will try to fix the issue.

Please refer the below link to HP Notebook PCs - Connecting a Monitor, Projector, or TV (Windows 10, 8, 7)

https://support.hp.com/in-en/document/c03504591

Change Display Settings to enable 2nd display (TV)

To make changes on the display. Press Windows Key + P which will open the Project menu. You will see four options:

1. PC Screen only
2. Duplicate
3. Extend
4. 2nd screen only

All options are pretty self-explanatory. To connect to an external display and turn off the laptop display, you will select the fourth option “2nd screen only”.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[MoshikAmit]

Hi

I tried that but it does not help.

I choose Duplicate (laptop + monitor).

Both screens my laptop's and the monitor flicker.

For a moment I saw my laptops display on the monitor and then it disappeared.

The monitor is searching for signal in it's analog port and HDMI port.

I've taken a short video but I don't know how to upload it.

Moshik

[praveen196]

@MoshikAmit

Thank you for the update.

Have you tried to connect with a different cable?

Please update the graphics drivers and BIOS.

Have a nice day!!

[MoshikAmit]

Hi

Didn't work.

I went to HP assistant and it looked for all the drivers I have / need updating.

It showed I need to update my BIOS and that there are display drivers.

I updated everything and it did not help.

I changed cable and this did not help either.

By the way using HP assistant after updating it still shows that I need to update things.

I'm trying to get another usb-c to HDMI connector.

Moshik.

[praveen196]

@MoshikAmit

Thank you for the update.

Please try with another cable and check.

If the issue still persists, please perform the system reset.

Have a great day!

[MoshikAmit]

Hi

The issue just got bigger.

After all the updates I hear no sound. 

When I hover over the speaker image on the start line it says "no audio output device installed".

There is also no microphone if I open the sound settings.

Moshik

[MoshikAmit]

Hi

Did system reinstallation.

The speaker works but the HDMI still does not work.

Moshik

[praveen196]

@MoshikAmit 

Thank you for the update.

In that case, I would suggest you contact our phone support and check for the support option.

They will help you.

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Have a nice day!!