Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-28-2021 12:24 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Just bought this new laptop - this is the new model with Ryzen 5600H - and realized that it does not have a displayport connector, only HDMI. I want to connect it to my 4K monitor's displayport - is that possible? Does this laptop support video via USB C port? If yes what cable/adapter do I need?

 

Thanks a lot,

 

Sea5

4 REPLIES 4

‎04-28-2021 04:36 PM

HP Recommended
@SEA5 wrote:

.... Does this laptop support video via USB C port? If yes what cable/adapter do I need?

@SEA5 

 

You can use a HDMI to DP cable to connect.  Cable should be similar to the following cable. Its HDMI port may not support 4K monitor

 

          https://www.officeworks.com.au/shop/officeworks/p/comsol-displayport-male-to-hdmi-male-4k-cable-2m-c...

 

I can't say more because I do not know the model/product of your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-28-2021 04:43 PM

HP Recommended

Thank you for your reply. Sorry for not including the exact model id of the laptop. 

This is the exact model I got:

 

HP Pavilion Gaming 15-ec2021nr 15.6" Platinum Collection Laptop Computer - Black
AMD Ryzen 5 5600H 3.3GHz Processor; NVIDIA GeForce GTX 1650 4GB GDDR6; 8GB DDR4-3200 RAM; 512GB Solid State Drive

 

Was this reply helpful? Yes No

‎04-28-2021 05:18 PM

HP Recommended

@SEA5 

 

Its specs

     https://support.hp.com/au-en/document/c07060711

 

It has1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Power Delivery not Alt mode therefore you can NOT use it to

  • charge your machine using USB-C charger
  • connect it to an external monitor with/without hub/adapter/dock

It has 1 HDMI 2.0 port. You can connect to a 4K monitor @60Hz.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-28-2021 05:31 PM

HP Recommended

Thank you, this is very helpful.

So my issue is that my 4K monitor has an older 1.4 HDMI input that supports 4K@30Hz only. To get  4K@60Hz it needs to be connected via displayport. This laptop does have HDMI 2.0 that can do 4K@60 Hz but apparently a it's not so simple to get HDMI 2.0 converted to displayport. DP/HDMP cables are one directional, the can only connect DP output to HDMI input but not the reverse. Looks like 4K@30 Hz is the best I can get out of this setup.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.