How to enable HDMI Input?

[A4Apollo · Accepted solution]

@Wutwut, Thanks again for replying to us.

Did you read my previous threads completely?

The HDMI input is available only on model-specific PC's.

And your PC does not have an HDMI input button on it.

So you cannot use HDMI input on your all in one PC.

If the solution provided worked for you, please mark accepted solution for this post.

Hope this answers your query!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[Wutwut]

Hello MrRobot! I just have one question?

Why is it designed with Menu keys and an HDMI In port? Shouldn't that be available for use?

[A4Apollo]

@Wutwut, Thanks for your quick response and time again.

As you needed to know why is it by design that few models have HDMI in port.

HP has two kinds of PC's one BTO (Built to order) and CTO (Customize to order)

If you purchase a BTO unit the system configurations are pre-configured from HP and If you purchase a CTO unit you can customize what you need on your PC from HP.

So few models that are customized from HP has an HDMI in port.

Hope this answers your query!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Wutwut]

Hello MrRobot!

Recently I tested the HDMI port if it was in or Out, it was tested as in when I tried connecting it to an external monitor. In addition, my computer is BTO (Built to order). All I really need to know is how do I enable the HDMI port to use the monitor instead of the computer? In addition what buttons are needed to do this activity! Thank you!

[DavidSMP]

@Wutwut,

I read the post. Thanks for responding. It is great to have you back. It requires a one to one interaction with HP phone support for further assistance as they will assist you in real time in this regard. It will keep you in good stead.

Steps to contact HP phone support:

.

HP Technical Support can be reached by clicking on the following link: http://hp.care/2r9wSvP

• Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
• Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
• Once completed click the 'Show Options' icon on the bottom right.
• Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

They will be happy to assist you immediately.

If the unit is under warranty, the manufacturer’s warranty should take care of it for you.

Thanks and have a blessed day ahead. 

[Wutwut]

Am I able to call/chat if I do not have a warranty.

[Wutwut]

Hello!

Am I able to call/chat if I do not have a warranty? 

Thank you!

[A4Apollo]

@Wutwut, Thanks for your quick response and time.

I appriciate your efforts for writing back to us.

If you have a warranty on your PC. Please contact HP support for service options.

Link to contact HP.

Take Care!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Wutwut]

Hello MrRobot, I do not have a warranty anymore,

are you still able to assist me?

[A4Apollo]

@Wutwut, Thanks for your response.

As you mentioned you don't have warranty left on your PC.

You can contact HP support and pay for one-time software support and get the support for your PC.

Or please contact HP support and check for other options.

Link to contact HP.

Have a great day ahead!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!