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HP Pavilion Laptop PC 15-eg0000 (9WF73AV)
Microsoft Windows 11

I am disabled, my fingers are paralyzed, I use my fist and cannot use two fingers to scroll. How to enable single finger scrolling on the right edge of the touchpad?

7 REPLIES 7
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@Fedosik

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Use the following steps to open the properties page and enable or disable individual settings.

In Windows, search for the touchpad.

From the results list, click TouchPad settings.

In the Touchpad window, click Additional settings.

Clicking Additional settings on the Touchpad window

Click the TouchPad or ClickPad Settings tab . If you have a Synaptics device, the tab includes the Synaptics icon .

Click Settings or ClickPad Settings.

ClickPad settings

Adjust the settings for scrolling, clicking, sensitivity, edge behaviors, and gesture actions to suit your personal preferences.

NOTE: Not all notebooks use a Synaptics TouchPad or ClickPad; however, all TouchPads have similar features and configuration options.

ClickPad Properties page

The Properties window is divided into three areas to help you with TouchPad or ClickPad configuration.

The left side of the window lists gestures and actions. Click to highlight individual gesture or action. When highlighted, select the Help icon to find out more information or select the Settings icon to change the settings.

The lower-right side shows the finger movement associated with the gesture or action.

The upper-right side shows the on-screen response to the finger movements.

Turn on or off individual gestures by clicking the checkbox next to each item. A checkmark in the checkbox indicates that gesture is enabled.

Click ApplyOK.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

Sorry, but there are no such settings.screenshot 2022 07 08 15 07 20 001 .png

HP Recommended

@Fedosik

Thank you for posting back.

 

  • Let's try this:
    Go to Advanced Touch Pad Settings
    Go to Start - type in Touchpad settings- click the Touchpad Settings icon
    Click Additional Settings- it should open up the advanced settings for your specific touchpad where you can change it.

 

Keep me posted! 

ECHO_LAKE
I am an HP Employee

HP Recommended

You have a screenshot from Windows 10, and I have Windows 11.  There is no setting from the driver...

HP Recommended

@Fedosik

Thank you for posting back. 

 

Same steps for Windows 11 OS as well. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

The issue you are referring to is not supported under limited hardware support. At this stage, I recommend contacting HP SmartFriend Services who will be able to assist you further. You can call the SmartFriend team at (866) 211-5207 (In IVR, select option 1, and again press option 1 in the next IVR) to learn more about this service. The Smart Friend department is open 24 X 7. The Smart Friend is a premium service and there may be charges applicable.

 

It's impossible for me...

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 I called support, they went in remotely, they couldn’t set it up, they transferred my problem to the second line engineers.

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