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Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
HP Recommended
Microsoft Windows 11

Hi I've Had this problem for over a year and all the how to fix guides aren't fixing the problem.

The problem is that I can't use my touch screen any more, I've done everything the guides and tutorials said to do but they don't work. Can I get some help with it please. I'd really appreciate it. Thanks

2 REPLIES 2
HP Recommended

Hi @MultiGamer,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please let us know the model name of the device you're using?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

HI, @kuroi_kenshi,

I have a ticket number cause I contacted hp support directly but I forgot the number so I'll reply when I find it, and the model of my device is an Elitebook.

 

Kind regards,

Multigamer

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