01-16-2018 05:17 AM
after windos update, my main camera isnt working. but front camera is working. I have uptaded all drivers about camera,it is still not working. i called hp cusomer service, we talked 45 five minutes, they said what i have already did before. so, i need my camera, help please. thanks.
01-28-2018 03:58 PM
I had exactly the same problem.
Uninstall and re-install Driver did not help.
I've ran system restore on this computer and it work for an hour after an MS quality KB 4023057 update applied (not sure this is related or not). Uninstalled this KB 4023057 from Add and Remove programs and still can get this main camera working.