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cesacu Honor Student
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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

HP Elite x2 1012 G1
Microsoft Windows 10 (64-bit)

hello,

 

after windos update, my main camera isnt working. but front camera is working. I have uptaded all drivers about camera,it is still not working. i called hp cusomer service, we talked 45 five minutes, they said what i have already did before. so, i need my camera, help please. thanks.

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Manux Student
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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

I had exactly the same problem.

Uninstall and re-install Driver did not help.

I've ran system restore on this computer and it work for an hour after an MS quality KB 4023057 update applied (not sure this is related or not). Uninstalled this KB 4023057 from Add and Remove programs and still can get this main camera working.

Help!

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Dsevert Student
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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

Same issue here with 30 tablets! Is there a solution already?

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thatBoiGuzma Honor Student
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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

I have the same problem.

 

Where's the support team? 

 

I re-installed the driver once and it worked. One day afterwards, with no change or whatsoever, only the front camera works.

 

Please fix it. 

robsur Student
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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

Have the same issue with 25 tablets.  Rear camera shows black image

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Intern
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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

I also am having this issue with any tablet that took the Creators Update. I have a few that I held back and the rear camera works fine.

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Hp Elite X2 1012 G1 after windows update, camera does not working, help please

I figured out a work around, please see below.

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