Hp Pen and 2016 Hp envy 360 2in1

[DarkAngelMinnie]

I bought an hp pen in 2016/2017, and the computer is touch screen, works fabulously, and its completely up to date in all updates, however I cannot get any of the hp pens to work with my computer. I currently have the Hp Pen, and the surface pen. I read a lot of reviews and read the compatibility chart. However neither work. I have the hp control app. Before I return both of my pens. Is there anyone that can tell me what I could do? I love drawing, and I've bought universal stylus but nothing is seeming to work. 

[Riddle_Decipher]

@DarkAngelMinnie The maintenance and service guide of your laptop would contain the name and part number of specific stylus/pen supported by your laptop, to find the same, we need the complete model name of your device, here's what i need:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

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