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- HP Community
- Notebooks
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- Hp Spectre X360 Hinges Misaligned

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07-31-2020 11:37 AM
Hi,
In the end of May, I returned a spectre because of a misaligned hinge for a replacement. The replacement took 2 months to get and I finally got it. When I opened the box, the laptop still has a misaligned hinge. After researching through many forums, I found out that most Spectres have the same issue. First, I would like to know if it'll have any long term issues that I need to watch out for. Second, at this price point, why are customers receiving crooked hinges? Returning is also a pain so I guess Ill have to stick with poor quality controlled laptop for a while now.
08-01-2020 01:02 AM
Hi @d0802
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Asmita
I am an HP Employee