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‎11-10-2023 02:42 PM

HP Recommended
Product: HP Pavilion x360 15 Convertible PC 15-er1000 (4R5X0AV)

Hp case agent is so rude, i live in canada she gave a number to contact her but that number always connects me to USA she never replied my email and never called me a single time and when i called them today they told me that she closed my case, without my permission and letting me know how can they close my case is this the services you gave your customer.

 

Category:
1 REPLY 1

‎11-13-2023 07:56 AM

HP Recommended

Hi @Sumeet1996 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

What is the exact issue you are facing?

 

The support number you have is for both the USA and CANADA. 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



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