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HP Recommended
Hp

Hi when i press to power button it becomes blue and says display going to sleep and the button becomes orange and the psu power goes only my headphones not in my keyboard and mouse help me.

2 REPLIES 2
HP Recommended

Hi @Shadowlyy 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your HP product.

 

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

 

Could you please elaborate in detail?

 

Take care and have a great day ahead! 

 

Raj,

HP Support

 

Raj2111
I am an HP Employee

HP Recommended

I didnt get a private message please help

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