Hp envy 15 driver full hd

[Libero9999]

Hi comunity, I'm new here and I'm sorry if Ispeak enaglish no very well.

I bought a used notebook Hp envy 15-j108el and I read specs monitor is full HD

I formatted and install Win 10 and intall any driver downloaded by Hp site, but max resolution is 1366x768 and I expected it to be 1920x1080

How can I set max resolution full hd?

I hope You can help me

[ub6424]

The specs are:

https://support.hp.com/nz-en/document/c04283272

FHD = Full HD

Display

39.6 cm (15.6”) diagonal FHD BrightView LED-backlit (1920 x 1080)

(1) Install BIOS

HP Notebook System BIOS Update (Intel Processors)

F.72 Rev.A

12.4 MB

Jun 28, 2018

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Open windows <device manager> and uninstall nvidia graphics device driver below <display adapters>

(3) Install graphics driver (again)

NVIDIA Graphics Driver - Skylake

10.18.13.5324 Rev.A

630.1 MB

Jul 21, 2015

Download

(4) Uninstall <Generic PnP Monitor>

(4) Reboot !

(5) Test again ...

[Libero9999]

Thanks you  for reply. I did any step. 1)upgrade bios, 2) unistall Nvdia driver , 3)reinstall Nvdia driver 4) unistall Monitors 5)reboot , but I don't solve my question.

I see on vga device there are 2 vga

[ub6424]

Install graphics driver

Intel High-Definition (HD) Graphics Driver

20.19.15.5058 Rev.D

201.9 MB

Oct 31, 2018

Download

Reboot and test again ...

[Libero9999]

I did it too, i tried reinstall both vga reinstall  but max res is always 1366x768 :(((

[ub6424]

(1) Go to Settings > System > Display

(2) Go to Display adapter properties

(3) On the Adapter tab, click List all modes

(4) Send me a screenshot of (3)

(5) Choose a desired resolution ( Full HD 32-bit color resolution )

(6) Save the changes and restart your computer

[Libero9999]

[ub6424]

The settings you show me are those of the Intel graphics card, can you show me the settings of the NVIDIA graphics card ?

[ub6424]

Do you have <NVIDIA Control Panel> ?

Please send screenshot of the settings.

[Libero9999]

I can't show Nvdia cards, IT's like that system give priority on Intel vga cards. I disabled Intel graphic card, but i see now only "basic display driver"

Thanks for you patience