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‎07-08-2021 02:11 PM

HP Recommended
Product: Envy13 2020
Operating System: Microsoft Windows 10 (64-bit)

In last week I give my laptop to hp service center in Calicut (Kerala, India) because of I'm facing a similar issue ( https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-Envy-13-2020-hinge-problem/... ) like this And still 4 month warranty is remaining. But from service center they are simply saying like spare hinges are not available in India so we can't service this laptop form India.So I kindly request HP to fix my issue. Thanks in advance.

Category:
1 REPLY 1

‎07-11-2021 07:46 AM

HP Recommended

@MuhammedZain

 

Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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