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‎02-21-2019 10:17 AM

HP Recommended
Product: Hp g60
Operating System: Microsoft Windows 10 (32-bit)

This was orugionally a windows 7 laptop. It was upgraded to windows 10. Im not sure what version. A friend did the upgrade. It never worked quite right. For example, the disk drive and sd card reader stopped working after the install.  One day i went to boot it up, and the screen started flashing colors.  I do know that the battery needs replacement. You have to have it plugged in all the time for it to stay on.

1 REPLY 1

‎02-23-2019 08:47 AM

HP Recommended

@Jeirk,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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