Hp pavilion touch screen after last windows update screen went black unable to fix

[Lyn20p]

I was updating computer to windows 11 and the screen went black unable to get in and reverse the update I have tried several times to hook up a 2nd monitor but I am unable to do that..the computer is older but it holds a lot of pictures and addresses that I need to recover

[WAWood]

To recover data from your drive, What I propose is booting your PC from a USB stick containing a different Windows environment, plugging in a USB stick (once that it running), and using a file explorer app to copy the files you need to save from the SSD to the USB stick.

What MIGHT work is the following:
1) On a working PC, use this link to download and install a free copy of Macrium Reflect: http://www.macrium.com/reflectfree.aspx
2) Once that is installed, use the option to create a Boot USB stick (Other Tasks --> Create Rescue Media). This creates a bootable USB stick that runs a version of Windows PE.

Here's a document from Macrium software describing the Rescue Environment:
https://reflect.macrium.com/webhelp/Windows_PE_Rescue_Environment.asp

3) Boot the PC from that USB stick. To do this, try pressing F9 repeatedly while booting to get a boot drive menu, or press the Esc key repeatedly while booting to get an HP utilities menu, and select the boot menu from that
4) Be patient ... as booting from a USB stick is really, really slow
5) Once in the MR recovery environment, you can then remove the USB stick.
6) Insert a USB stick for holding data and, down at the bottom left of the windows screen are some icons. Select the one on the right to open a form of File Explorer.
7) Use the File Explorer app to locate the files you need and copy them to the USB stick.

Good Luck