Hp worst service

[Snehalll]

I have been trying to reach out to hp paid service for the display flickering issue since my product is out of warranty. I had called the hp customer service and they told they will be sending quotation for the same over my email within 24 hours and will followup over the call the very next day. This was on the weekend on wednesday and it's saturday that i have not received any quotation neither the call from hp services. They don't even have the active nearby store upto 200 km , I have tried to reach out to the numbers available on the google but they were just the sellers and not authorised service provider. when I called one store and asked them for their proper address they didn't send me one. This is horrible now , its been a week i am trying to followup with the hp people and fix the issue asap but none of them seem to be actively helping out. Does hp not care enough of their customers if they are out of warranty? I bet you will surely start loosing the customers in this way !!

Hope if someone from hp team sees and would want to help ! pls followup with my case id number (Edited) for quotation and home service as promised over customer service call.

Thankyou!

[Dragon-Fur]

@Snehalll 

Welcome to the HP Community.

I am sorry you are having difficulties.

First,

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If you receive offers of "help" for having posted your phone number, please treat the call with the utmost caution.  HP never uses publicly posted phone numbers to contact customers.  Not.  I've asked the Moderators to remove the private number.  You can also edit your post and take care of it.

Next,

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For those reading

-- Important --

HP SmartFriend Service  is NOT available "everywhere".

AND

There are many similar names websites meant to trick and mislead unwary customers.  

< Out-of-Warranty >

Paid Subscription or One Time Help: 

 HP SmartFriend Services | HP® Official Site

• Open the SmartFriend Data Sheet - Contact Information 
• Scroll down to section “Service by Region"
• Check the contact options for your region / location.

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 AND

Request for Review – Please Read

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

Should there be a response, look for a message here before the agent uses other means to contact you.

-- For others reading --

• Our HP Community is a peer-to-peer user group.
• We are not HP Technical Support -- We are not associated with HP Sales, Repair service, or Warranty.
• Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
• The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

-- Important --

• HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

• Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

• Please do not post any personal information in the Community.  We are a public resource.

• Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

HP Support  HP Support - Region

In-Warranty product case submission

Select your region and follow the prompts

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