• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-03-2024 05:19 AM

HP Recommended
Product: HP 17 Laptop PC 17-c2000 (4V792AV)

I am attempting to connect an S2 triple screen extender to my HP Laptop PC 17-c2000 through each side usb-a ports on the laaptop but there is no signal going to the 2 monitors.

Category:
1 person had the same question
1 REPLY 1

‎11-03-2024 08:45 AM

HP Recommended

Hi @Stephanie1215 

 

If you are not using a DisplayLink compatible dock, you will never get an image through those ports, nor through the USB-C port, nor is any port on your notebook DisplayPort compatible, (see the dock must be DisplayLink other than DisplayPort).

 

In the following link you can see the DisplayLink dock, if you wish to purchase one

 

DisplayLink Products list | Synaptics

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.