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HP Recommended
Pavilion Laptop 15-Cc1xx
Microsoft Windows 10 (64-bit)

I bought a pavillion laptop and when I installed a game on it, I was getting errors that the graphics card is not ok. Its not a brand new pc. I downloaded a Nividia graphics card driver from Hp website and it sent an error message that the hardware configurations is not found. Help me out. 

 

  Please help and recommend the one to download and how I can go about it. 

9 REPLIES 9
HP Recommended

@AlphaAutos 

 

Firstly we need to know what is your Pavilion Laptop 15-Cc1xx ? For example HP Pavilion - 15-cc129tx, its specs

 

   https://support.hp.com/au-en/document/c05881903

 

The above machine does NOT have Nvidia video card therefore Nvidia driver won't work.

 

Regards.

BH
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HP Recommended

Hi,

Can you provide the exact model or product number. Here is how to find it:

Model number

 

Let us know,

David

HP Recommended

This is my product number 2DS92UAR#ABA

 

  

HP Recommended

You don't have Nvidia graphics on that model, only Intel UHD Graphics 620.

HP Recommended

If I install it, can I be able to play games and run 3d on it?  How can I install it?

HP Recommended

You can probably play games like CS:GO, maybe League of Legends, mostly older/less demanding games. Unfortunately, your model laptop isn't a gaming laptop and you will be quite limited.

HP Recommended

Please can you give me a link to install it?

HP Recommended

Thanks I installed it and I also update my direct X, now I can run 3D on my PC. 

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