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- Re: I broke the screen on my laptop
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09-23-2021 12:44 AM
Good afternoon! I broke the screen on my HP Pavilion - 13-an1018ur laptop. Please tell me the spare part number of the screen for my computer.
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Accepted Solutions
09-25-2021 02:13 PM
You need to disassemble the screen (check this instruction) and distinguish the exact model. Then search for it on eBay or any other local shop.
It is certainly a 300mm wide 13.3" edp screen, but there are different versions depending on connector location and controller board side.
09-25-2021 10:23 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
I understand your HP laptop screen is damaged and to fix this issue your computer needs to be serviced, as we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
If you want to search and order parts please click here to get a list of HP Parts Resellers available in your country.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-25-2021 02:13 PM
You need to disassemble the screen (check this instruction) and distinguish the exact model. Then search for it on eBay or any other local shop.
It is certainly a 300mm wide 13.3" edp screen, but there are different versions depending on connector location and controller board side.
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