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HP Recommended
HP Notebook - 17-ca0096nr
Microsoft Windows 10 (64-bit)

My laptop have the screen broken i need changed.

1 REPLY 1
HP Recommended

Hello @MJDJV 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Download

--->>> Maintenance and Service Guide

Page 21 Display assembly subcomponents

 

ub6424_1-1665791704026.png

 

Page 22 Chapter 3 Illustrated parts catalog

 

HD = HD ready

FHD = FullHD

ub6424_0-1665791279627.png

 

From Page 66 Chapter 6 Removal and replacement procedures for authorized service provider parts

...

 

(2) Check HP Partsurfer for spare parts. ( Possibly not available )

(3) Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

 

Kind regards

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