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‎04-08-2022 12:35 PM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17m-ch0000 (23T02AV)
Operating System: Microsoft Windows 11

I have an Envy 17.3 laptop.  I want to run it with dual monitors.  I have a second monitor hooked up via HDMI.  When I go through settings >  system, display, multiple displays, the system  cannot find the second monitor.  I have tried all of the combinations in the display area to try to get it to see another monitor, but nothing works.  

But.  If I start with the system booted up and running I guess I would say normally.  An interesting thing happens.  If I UNPLUG the second monitor from power for about 5-10 seconds, then plug it back in , the second monitor now displays a background copy of the main display, and can be used like any second monitor, just fine.  I am probably doing something stupid here, but this is the way it works.  Note that settings > display > multiple monitors still cannot detect it, even though it is running fine.  Any thoughts:

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