I can't adjust the brightness on my screen, it's turned up to full but appears to be dull.

[Janner100]

My screen is very dull, brightness is turned up full but screen is dull.

[A_Gayathri]

Hi @Janner100,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the screen brightness on your HP Laptop PC 15s-fq2000 appears dull despite being turned up to full, there could be several potential reasons. Let's go through a few troubleshooting steps to help resolve the issue:
 

1. Update Display Drivers

Outdated or corrupted display drivers can cause brightness adjustment issues.

• Step-by-step:
  1. Right-click on the Start button and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click on your display adapter and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. Follow the prompts to install any available updates.

2. Adjust Power Plan Settings

Your laptop’s power plan settings may limit screen brightness to conserve battery.

• Step-by-step:
  1. Go to Settings > System > Power & sleep.
  2. Click on Additional power settings under "Related settings".
  3. Select Change plan settings next to your selected power plan.
  4. Click on Change advanced power settings.
  5. Expand the Display section, then Display brightness. Adjust both "On battery" and "Plugged in" to the desired brightness level.
  6. Also, check Enable adaptive brightness and set it to Off.

3. Check Adaptive Brightness Settings

Sometimes, adaptive brightness settings can cause the screen to appear dull.

• Step-by-step:
  1. Go to Settings > System > Display.
  2. Look for the Change brightness automatically when lighting changes option and toggle it off if it's on.
  3. Adjust the brightness manually using the slider.

4. Perform a BIOS Update

Sometimes, issues with screen brightness can be resolved by updating the BIOS.

• Step-by-step:
  1. Visit the HP Support website.
  2. Enter your laptop model (HP Laptop PC 15s-fq2000) and navigate to the Drivers & Software section.
  3. Look for BIOS updates and download the latest version.
  4. Follow the instructions to update the BIOS carefully.

5. Check for Windows Updates

Ensure your Windows OS is fully updated, as updates often include fixes for known issues.

• Step-by-step:
  1. Go to Settings > Update & Security > Windows Update.
  2. Click Check for updates and install any pending updates.

6. Inspect Display for Hardware Issues

If none of the above solutions work, there may be a hardware issue with the display or its backlight.

• Troubleshooting:
  • Try connecting an external monitor to see if the brightness issue persists on the external display.
  • If the external monitor displays correctly, the laptop's screen might be faulty, and you may need to contact HP support for repair.

7. Reset Display Settings

Resetting display settings to default can sometimes resolve brightness issues.

• Step-by-step:
  1. Right-click on the desktop and select Display settings.
  2. Scroll down and click Advanced display settings.
  3. Click Display adapter properties for Display 1.
  4. Go to the Color Management tab and click Color Management.
  5. In the Devices tab, select your display and click Reset my settings to the system defaults.

Refer to this document: HP Laptop PC 15s-fq2000 User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[A_Gayathri · Accepted solution]

Hi @Janner100,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the screen brightness on your HP Laptop PC 15s-fq2000 appears dull despite being turned up to full, there could be several potential reasons. Let's go through a few troubleshooting steps to help resolve the issue:
 

1. Update Display Drivers

Outdated or corrupted display drivers can cause brightness adjustment issues.

• Step-by-step:
  1. Right-click on the Start button and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click on your display adapter and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. Follow the prompts to install any available updates.

2. Adjust Power Plan Settings

Your laptop’s power plan settings may limit screen brightness to conserve battery.

• Step-by-step:
  1. Go to Settings > System > Power & sleep.
  2. Click on Additional power settings under "Related settings".
  3. Select Change plan settings next to your selected power plan.
  4. Click on Change advanced power settings.
  5. Expand the Display section, then Display brightness. Adjust both "On battery" and "Plugged in" to the desired brightness level.
  6. Also, check Enable adaptive brightness and set it to Off.

3. Check Adaptive Brightness Settings

Sometimes, adaptive brightness settings can cause the screen to appear dull.

• Step-by-step:
  1. Go to Settings > System > Display.
  2. Look for the Change brightness automatically when lighting changes option and toggle it off if it's on.
  3. Adjust the brightness manually using the slider.

4. Perform a BIOS Update

Sometimes, issues with screen brightness can be resolved by updating the BIOS.

• Step-by-step:
  1. Visit the HP Support website.
  2. Enter your laptop model (HP Laptop PC 15s-fq2000) and navigate to the Drivers & Software section.
  3. Look for BIOS updates and download the latest version.
  4. Follow the instructions to update the BIOS carefully.

5. Check for Windows Updates

Ensure your Windows OS is fully updated, as updates often include fixes for known issues.

• Step-by-step:
  1. Go to Settings > Update & Security > Windows Update.
  2. Click Check for updates and install any pending updates.

6. Inspect Display for Hardware Issues

If none of the above solutions work, there may be a hardware issue with the display or its backlight.

• Troubleshooting:
  • Try connecting an external monitor to see if the brightness issue persists on the external display.
  • If the external monitor displays correctly, the laptop's screen might be faulty, and you may need to contact HP support for repair.

7. Reset Display Settings

Resetting display settings to default can sometimes resolve brightness issues.

• Step-by-step:
  1. Right-click on the desktop and select Display settings.
  2. Scroll down and click Advanced display settings.
  3. Click Display adapter properties for Display 1.
  4. Go to the Color Management tab and click Color Management.
  5. In the Devices tab, select your display and click Reset my settings to the system defaults.

Refer to this document: HP Laptop PC 15s-fq2000 User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Janner100]

I managed to fix the issue, thanks.

[A_Gayathri]

HI@Janner100 ,

That's great! Happy to hear that. If you need further assistance feel free to reach out to us. 

Have a great day ahead!

Gaya1239 

HP Support