I can't calibrate the pen

[GenaBu]

Hi, the problem is that the cursor is offset to the right relative to the pen tip. I want to calibrate the pen, but I can't find where to do it. I've updated all the drivers and searched every possible pen and touchscreen settings, in the Control Panel and Device Manager, but I haven't found anything.

In the Tablet PС Settings, I don't have a "Calibrate the screen for pen or touch input" option, as you can see in the attached screenshot.

How can I calibrate the pen?
Thanks in advance for your help.

[VikramTheGreat]

Hi @GenaBu,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for sharing the screenshot. It confirms that the “Calibrate the screen for pen or touch input” option is missing in Tablet PC Settings, which happens on many modern HP devices running Windows 11 because Microsoft removed that legacy calibration tool for most touchscreens.

Steps to Fix Pen Offset

1. Update HP Pen and Touch Drivers
   • Go to Official HP® Support.
   • Enter your Envy x360 model.
   • Install the latest graphics driver, touchscreen driver, and HP Pen Control software (if available).
      
2. Check Windows Ink Settings
   • Go to Settings > Bluetooth & Devices > Pen & Windows Ink.
   • Ensure Pen calibration and handedness are correct.
      
3. Run HP Hardware Diagnostics
   • Download HP PC Hardware Diagnostics | HP® Support.
   • Test the touchscreen and pen input.
      
4. Use Built-in Calibration (If Available)
   • Some HP models include HP Pen Control in the driver package.
   • If installed, open it and adjust pen sensitivity and alignment.
      
5. If Still Offset
   • Perform a Windows Touchscreen Reset: 
     • Open Device Manager > Human Interface Devices.
     • Right-click HID-compliant touch screen → Uninstall device.
     • Restart the PC (Windows reinstalls the driver).

🔗 Helpful HP Guide: HP PCs - Touch screen stylus pen is inaccurate or stops working | HP® Support

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[GenaBu]

Thanks for your help, but none of these steps worked. The "calibrate" button still doesn't appear.

[VikramTheGreat]

Hi @GenaBu,

Thank you for getting back and letting me know that you still have trouble.

To get you further assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support