I can't project to projector and Type-C connector

[Levi43]

Hello, why do I can't connect my laptop to the projector? I had a presentation yesterday and I can't connect it to the projector using HDMI. It says "No Signal." Also, I can't connect the USB Type-C connecter to the Type-C phone, nothing appeared at all.

[Sneha_01]

Hi @Levi43,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

HDMI Connection to Projector:

Check the Basics:

• Make sure both the laptop and the projector are powered on.
• Ensure the HDMI cable is securely connected to both the laptop and the projector.
• Verify that the projector is set to the correct input/source for the HDMI connection.

Function Key for Display Output:

• On HP laptops, you might need to use a function key to toggle between display modes. Look for a key with an icon resembling two screens or "CRT/LCD." Press the "Fn" key along with the corresponding function key (F4, F5, F8, or another key with a similar icon) to cycle through display modes.

Display Settings:

• Right-click on the desktop and select "Display settings."
• Ensure the correct display is selected and that the resolution and orientation are suitable for the projector.

Update Graphics Drivers:

• Ensure that your graphics drivers are up to date. Visit the HP support website and download the latest graphics drivers for your laptop model.

USB Type-C Connection to Phone:

Compatibility Check:

• Confirm that your laptop's USB Type-C port supports video output (not all Type-C ports do).
• Ensure that your phone supports video output through its USB Type-C port.

Cable Quality:

• Make sure you are using a USB Type-C cable that is designed for video output.

Settings on Phone:

• On your phone, go to the settings and look for an option related to USB or display output. Enable any settings that allow video output through USB Type-C.

USB Type-C Port Configuration:

• Check the laptop's USB Type-C port settings. Some laptops allow you to configure the behavior of the USB Type-C port in the BIOS/UEFI settings.

Update Drivers:

• Make sure your laptop and phone have the latest USB Type-C drivers installed.

Try a Different Port:

• If your laptop has multiple USB Type-C ports, try using a different one.

Test with Another Device:

• If possible, try connecting your laptop to a different display or projector to see if the issue persists.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support