07-17-2019 12:11 AM
I bought a HP Gaming Pavilion - 15-cx0031nl but I can't reverse the scrolling on the touchpad. I installed the last driver available on HP site here (Elan Touchpad Driver (Windows 10 v1709)). Someone can help me?
07-19-2019 11:14 AM - edited 07-19-2019 11:14 AM
Let's try these steps
Click Start and Type Touchpad. In the Windows Touchpad Settings you will have an option Scrolling Direction. You can make the changes there and check if that helps
Keep me posted 😊
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I Am An HP Employee
07-20-2019 10:00 AM
I recommend you install all the Windows updates (Including optional) and check if it helps.
Here is how it is done.
- Open Settings.
- Click on Update & Security.
- Click on Windows Update.
- Click the Check for updates button.
- Click the Restart Now button after the update has been downloaded on your device.
If you continue facing the issue, then perform a system restore back to the date when touchpad was working fine.
Follow the steps in the below article to perform a system restore.
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I am an HP Employee