• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-29-2020 08:55 PM

HP Recommended
Product: HP Notebook - 15-da0056od
Operating System: Microsoft Windows 10 (64-bit)

I am trying to disable the touchpad, I have a wireless mouse...double tapping touchpad doesn't work...went to settings, touchpad, additional settings and there are no options for the touchpad, only options for the mouse...checked on available updates, all drivers are current...tried using windows key + X to access control panel, there is no control panel on the list...pulled up Keyboard and Mouse drivers, there were 14 to choose from so I didn't want to take a guess on which one might help...any suggestions??? Thank you.

3 REPLIES 3

‎11-30-2020 01:38 AM

HP Recommended

You seem to be able to download this "synaptic touchpad driver", in addition, you can try to disable its sub-options one by one under the "mouse" option of the device manager to see if it works.

Was this reply helpful? Yes No

‎12-02-2020 06:36 PM

HP Recommended

Well, thank you for the response but it wasn't very helpful. Anyone else have suggestions?? Thank you.

Was this reply helpful? Yes No

‎01-09-2021 09:32 AM

HP Recommended
Product: HP Notebook - 15-Da0056od
Operating System: Microsoft Windows 10 (64-Bit)

I am trying to disable the touchpad, I have a wireless mouse...double tapping touchpad doesn't work...went to settings, touchpad, additional settings and there are no options for the touchpad, only options for the mouse...checked on available updates, all drivers are current...tried using windows key + X to access control panel, there is no control panel on the list...pulled up Keyboard and Mouse drivers, there were 14 to choose from so I didn't want to take a guess on which one might help...any suggestions??? Thank you.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.