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HP Recommended
OMEN by HP 17-cb0000nx
Microsoft Windows 10 (64-bit)

Hello, 

I noticed that I do not have Intel Graphic card installed  in device manager only the Nividia RTX 2070

I tried to download the driver from the website but could not find my windows ver 
which is windwos 10 home  21H1 "19043.2130"

 

i tried to install the other's ver but it keep says it is not supported  on this OS verison  and 21H1 is not listed 
also tried to reinstall the chippset but keep says the same warning 

does anyone know how to find the 21h1 derivers ?

MoayedHani_0-1666910165980.png

MoayedHani_1-1666910249703.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook is one of those models that only has the Nvidia graphics and not the Intel/Nvidia switchable graphics adapters.

 

So, what you are seeing is completely normal. 

 

No Intel graphics adapter hardware is present to install the Intel graphics driver for.

 

See chapter 1 of the service manual.

 

There are notebooks that come with just the Intel graphics adapter and those that come with just the Nvidia discrete graphics.

 

Maintenance and Service Guide OMEN by HP 17 Laptop PC

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Your notebook is one of those models that only has the Nvidia graphics and not the Intel/Nvidia switchable graphics adapters.

 

So, what you are seeing is completely normal. 

 

No Intel graphics adapter hardware is present to install the Intel graphics driver for.

 

See chapter 1 of the service manual.

 

There are notebooks that come with just the Intel graphics adapter and those that come with just the Nvidia discrete graphics.

 

Maintenance and Service Guide OMEN by HP 17 Laptop PC

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