I cant turn on but the charger light is there

[Hanz4648]

Cant not turn on but the charger light is there.. SN edited

[Kuroi_Kenshi]

Hi @Hanz4648,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Charger Connection

• Ensure the charger is firmly connected to both the laptop and the power outlet.
• Test the charger with another compatible HP device to confirm it is working.

Perform a Hard Reset

• Disconnect all peripherals (e.g., external hard drives, USB devices).
• Disconnect the charger and remove any removable batteries (if applicable).
• Press and hold the power button for 15 seconds to discharge any remaining charge.
• Reconnect the charger and battery, then try turning on the laptop.

Inspect for Physical Damage

• Inspect the power port on the laptop for any signs of damage or obstruction.
• Check cables for wear and tear.

Check for LED Codes

• Observe any blinking patterns of the caps lock or other LEDs. This can indicate a hardware diagnostic code.

Check for Display Issues

• If there is a possibility the display is faulty, try connecting the laptop to an external monitor to see if there's any output.

Component Reseating

• If comfortable with handling hardware, you might consider reseating components like RAM. If unsure, contact an HP technician.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,