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‎10-14-2016 01:34 PM

HP Recommended
Product: HP ENVY Notebook 15-ae178ca
Operating System: Microsoft Windows 10 (64-bit)

I disabled my touch screen how do I get it back on?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2016 11:31 AM - edited ‎10-17-2016 11:32 AM

HP Recommended

@scoop58


Welcome to the HP Forums,
I hope you're well 🙂

 

As I understand the touchscreen stopped working after you upgraded to windows 10,
don't worry, though, as I have a few steps that should resolve your concern:

 

To enable the touch screen driver in Device Manager:

  1. In Windows, search for and open Device Manager.
  2. Expand the Human Interface Devices heading.
  3. The touch screen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device.
  4. If the option to enable the device is included in the menu, click Enable.

Keep me posted,

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-17-2016 11:31 AM - edited ‎10-17-2016 11:32 AM

HP Recommended

@scoop58


Welcome to the HP Forums,
I hope you're well 🙂

 

As I understand the touchscreen stopped working after you upgraded to windows 10,
don't worry, though, as I have a few steps that should resolve your concern:

 

To enable the touch screen driver in Device Manager:

  1. In Windows, search for and open Device Manager.
  2. Expand the Human Interface Devices heading.
  3. The touch screen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device.
  4. If the option to enable the device is included in the menu, click Enable.

Keep me posted,

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Was this reply helpful? Yes No
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