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- I don't know how to exit from full screen - hitting F11 does...

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11-08-2017 12:19 PM
Hey there! @riccione, Thanks for stopping by the HP Support Forums!
I understand you have issues exiting out of full screen mode on your PC.
Don't worry I'll try to help you out.
What is the browser you are using to play videos on your PC?
Did you make any hardware or software changes on your laptop?
Have you tried checking with a different browser?
Please provide the product number of your laptop to assist you better.
As you mentioned you have issues exiting out of full screen mode on your PC.
Try the steps recommended below.
Press FN key and F11 key together to exit out the full screen mode.
a) Press Windows and x key on your desktop and click on Device Manager.
b) Expand ‘Display Adapter’.
c) Locate the display driver.
d) Right-click on the display card listed and click on ‘Update Driver Software’
If you are using google chrome try resetting the browser please find the steps recommended below.
Click the ⁝ menu and select “Settings.” A new tab containing the Settings screen will appear.
Click the “Show Advanced Settings” link. This link is at the bottom of the settings page. Clicking it will expand more settings.
Click the “Reset Settings” button. You may have to scroll down to see it, as it’s the final entry on the Settings page. A box will appear with a “Reset” button.
Click “Reset.” Your browser’s settings will be restored to the way they were when you first installed Chrome.
Try viewing a YouTube video in full-screen mode. Hopefully resetting Chrome solved your full-screen issues for now.
If the issue still persists uninstall the graphics driver from device manger and install the drivers using HP recovery manager.
Refer this article to know how to restore drivers using HP recovery manager.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee