I don´t know what pencil buy for my HP Pavillon x360 Convertible 14-dy0000

[Ange04]

Recently, the pen I was using stopped working overnight. I’ve tested it on other models, and it doesn’t work either, so I think the problem is with the pen. I want to buy a new one, but I don't know which model it is. Anyway, its tip is hard, and I’d like to go for a compatible alternative with two buttons but with a softer tip, so it doesn’t make noise when used.

[Raj2111 · Accepted solution]

Hi @Ange04 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.

The Zenvo Pen Natural Silver wCable should work for your PC, however to order  i would suggest you to connect with our sales support.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Take care and have a good day.

-Regards

Raj-HP Support