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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-09-2025 10:20 AM

HP Recommended

I recently bought HP OMEN 16 (am0277TX)  within a week I got 1 dead pixel on my display how can I fix this? 

 

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‎11-09-2025 12:52 PM

HP Recommended

Monitor and AIO pixel policy

Notebook pixel policy

warranty information

dispute a warranty

 

let me know what happens.

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‎11-10-2025 12:18 PM

HP Recommended

The policy you shared with me is bit confusing for me to understand. Could you please answer my question

Does 1 white dot on my screen covered under warranty or not ? 

I'm using HP OMEN 16 - am0277TX

 

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