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HP Recommended

I need to know how to enable both the features 

 

2 REPLIES 2
HP Recommended

@Rose_05 

 

What is your 14-dv2xxx machine ? Not all machines have those options

 

            Integrated fingerprint reader (select products only)

 

Did you buy those options ?

 

Note: they do NOT have Camera which supports Windows Hello.

 

Regards.

BH
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HP Recommended

I have an integrated fingerprint sensor, but it is not capturing any fingerprint. Ans my laptop model is HP pavilion 14 dv2014tu

 

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