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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-27-2025 10:08 AM

HP Recommended

hp laptop 15 fc0xxx screen is cracked and I need to replace it im not sure what screen id need

Category:
1 REPLY 1

‎03-04-2025 10:57 AM

HP Recommended

@Alivia2006, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Laptop screen! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I’m sorry to hear about the cracked screen on your HP Laptop 15-fc0xxx. I’d be happy to help you figure out the right replacement!

Before we dive into that, could you share a bit more info?

 

  • How did the screen crack? (This helps us understand if there might be any other damage to check for.)
  • Is your laptop still under warranty? (HP warranties typically don’t cover accidental damage, but if you have an extended care plan, it might help.)
  • Are you looking to replace the screen yourself, or would you prefer an HP-authorized repair?

Once I have these details, I can guide you on the right screen type and your best options for replacement. Looking forward to your response!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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