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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎07-29-2023 06:09 AM

HP Recommended
Product: HP Elite x2 1013 G3 (2KN63AV)

I have purchased a refurbished HP Elite x2 1013 G3 and the touch screen is not working.

 

HP tech support have tried updating the BIOS and no luck.

 

Anybody had the same issue? and how did you resolved it?

 

Thanks,

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