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‎02-29-2024 11:38 PM - last edited on ‎03-01-2024 07:40 AM by Retired

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)

In pen and touch : Touch support with 256 touch points, showing like this and in the device manager there is no driver for touch screen enable. my laptop serial number is [Personal Information Removed], product number is 8Y2S3PA#ACJ . In the hp support assistant device name as HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV) where as on the laptop box it is as 

HP Pavilion Laptop 14-dv2153TU (8Y2S3PA)
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