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‎08-26-2021 04:40 AM

HP Recommended
Product: Pavillion 15
Operating System: Microsoft Windows 10 (64-bit)

I bought a TOTU dual monitor docking station and it seems that I need to install the driver (s) because it is not working and I've search the web for them but cannot find any. Any suggestions? Thx

Category:
1 REPLY 1

‎08-26-2021 05:16 AM

HP Recommended

In order to answer that question, the complete model number of the laptop is needed.  It might not have the USB 3.1 Gen 2 TYPE-C

From the page

https://www.amazon.com/TOTU-Upgraded-Display-Delivery-Ethernet/dp/B08H7GHVFN

  "The laptop with USB 3.1 Gen 2 TYPE-C “WITH DISPLAYPORT” port, or Thunderbolt 3 port device. "

and  "Please download Intel Graphics Control Center and the laptop should be Windows 10 system or higher version"

OR

"DRIVER REQUIRED: Users can download DisplayLink drivers from User Manual that are verified to provide the best experience"

 


I'm not an HP employee.
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